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Mobile Phone Setup

Instructions for setting up your mobile phone to access Via email and files.

C
Written by CMM Admin
Updated over 2 months ago

Tech has a feature in our Google Accounts that allow us to help in a phone emergency. If you lose or have your phone stolen and have this feature turned on we can erase or lock your phone if requested.

To allow this feature you can follow the instructions for Gmail Setup below which includes the instructions for setting up the Device Policy. You can read more about the Device Policy in the Note about Device management Tech Job Aide.

Please Note: If you're a frequent traveler or work in a security sensitive country the Device Policy setup is required.

iPhone Setup

Apple Mail Setup

Follow the steps below to access your vianations account in the default Apple Mail app.

  1. Open the Settings App

  2. Scroll down and Tap Apps

  1. Scroll down and Tap Mail

  2. Tap Accounts

  3. Tap Add Account

  4. Choose Google from the list of options

  5. Enter your [email protected] email

  6. Tap Next

  7. Enter your email Password

  8. Tap Next

  9. Allow Access to Email

    1. We recommend also allowing access to Contacts and Calendar

  10. Tap Continue after selecting the access permissions

  11. Tap Save

  12. You should now see your account in the list of Accounts under Mail

  13. Close the Settings App

  14. Open the Mail App

  15. Confirm your emails are loading

    1. Note: If you have more than one account associated with your Mail app already you will need to tap Mailboxes and choose your Vianations inbox

Gmail Setup

Follow the steps below to access your vianations account in the Gmail App.

  1. Open the Gmail App

    1. If this is not on your phone you can install it from the App Store App

  2. Add Your Vianations account

    1. If you have not signed into any accounts in the App yet

      1. Tap the Sign In button

      2. Move to Step 3 in these instructions

    1. If you already have an account signed into the Gmail App

      1. Tap the account icon in the top right corner

      2. Tap Add Another Account

      3. Move to Step 3 in these instructions

  3. Select Google from the List of Account Options

  4. Tap Continue

  5. Enter your Vianations Email

  6. Enter your Vianations Password

  7. Tap Next

  8. If you are not signed in as your Vianations account right away

    1. Tap the account icon in the top right corner

    2. Tap Manage Accounts on this Device

    3. Tap the White Dot to the right of your Vianations email

    4. Tap Done in the top left corner

    5. You should now be able to access your Vianations emails in the app

Uninstall Device Policy

Follow the steps below to remove the Device Policy from your phone

  1. Open the Settings App

  2. Tap General

  3. Tap VPN & Device Management

  4. Tap Google Workspace Device Policy…

  5. Tap Remove Management

  6. Enter your Phone’s code when prompted

Tap Remove Management again

Remove Account

  1. Open the Gmail app

  2. Tap the account icon in the top right corner

  3. Tap Manage Accounts on this Device

  4. For the account you want to remove from your phone, tap Remove from this device

    1. On the pop-up, tap Remove to confirm removal

  5. Tap Done in the top left corner

Android Setup

As of October 26, 2021, Google has made a change to their mobile management services which requires all Android users to make the following changes on their devices. If you have the old Google Apps Device Policy app installed then you need to do this. This must be done by October 26, 2021.

  1. On your Android device, open the Google Apps Device Policy app. It's probably called "Device Policy".

  2. Tap Unregister. Your mobilization.org work account is removed from the device.

  3. Open the Settings app and tap Accounts.

  4. Add your mobilization.org work account account again using account type "Google".

  5. You will be prompted to install "Android Device Policy".

  6. During enrollment, you must set up a work profile because it's required for Android Device Policy.

    1. Note: If the device doesn't support Android Device Policy, you will be prompted to set up Google Apps Device Policy app instead.

More information is here:

If you have trouble or need help you can reach us at: [email protected]

Old Instructions

Old instructions regarding the Google Device Policy can be found in the Tech Admin Job Aide: OLD Mobile Phone Setup - Device Policy sections.

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